Emergency/Business Contact

See additional notes under this form. For technical issues related to your hosting / cloud / VPS account, please reach out to your provider directly.

Unrecognized Credit Card Charges

To help us quickly resolve your issue, please provide the following details using the form above:

  • Name as it appears on the card
  • Date of transaction
  • Exact transaction amount
  • Last 4 digits of your credit card

Once we receive this information, we will resolve the issue quickly and efficiently.

Abuse and Legal

We handle abuse and legal inquiries promptly using the form above. Please submit any DMCA, SPAM complaints, or legal requests through the form for the fastest response.

For legal issues that require attachments, please reach out via the form above and we will provide means to add files.

We no longer accept requests via phone as it is highly inefficient and difficult to keep track of.

Contact Us by Mail—Legal Inquiries Only

Please note: For the fastest response, we highly recommend using the form above instead of mail.

If you need to send us an attachment, please submit the initial inquiry without one. You will be able to send us attachments after our initial response.

If you are unable to use the form above, please mail your inquiry to:

Attn: Legal
IT7 Networks, Inc.
4974 Kingsway, Suite 668
Burnaby, BC V5H 4M9
Canada
Tel: +1 (408) 260 5757

Operations Desk

Need to report abuse, billing, or a production issue?

Send details through our contact form and include any logs, IPs, or charge metadata. We prioritize complete reports for faster handling.

Open Contact Form